Frequently Asked Questions
Frequently Asked Questions
Hera Cot Bed
The Hera Complete Sleep Cot Bed features 4 stages to accommodate the needs of your growing baby.
Check out the stages here.
Your Hera Cot Bed is supplied with its own Australian made Mattress, specifically designed & certified for use.
The Hera Cot Bed is made using sustainable sourced natural ash wood.
The First Bed is 140cm in length and should accommodate an average height child up until the age of 5. If your child is still comfortable in the bed beyond this age, you can continue to use it . Our beds are tested up to 200kg drop weight capacity so sitting or playing on the bed is also fine.
Hera Bedside Sleeper
Your Hera Bedside Sleeper is supplied with its own Australian made Mattress, specifically designed & certified for use.
With 5 different height adjustments, the Hera crib fits most parent bed styles from platform to divan style beds (parent mattress height up to 70cm).
The Bedside Sleeper is made using sustainable sourced natural ash wood.
Hera Dresser
The Hera Dresser is made from sustainably sourced ash wood.
Mattresses & Sheets
Yes! Your purchase of the Hera Cot Bed or Hera Bedside Sleeper includes an Australian made mattress suited for the product.
The Fitted Sheets are Australian made from 100% breathable cotton.
The Mattress Protectors are Australian made from cotton and are water proof.
Yes!
Both the Fitted Sheet and Mattress Protector are machine washable.
Hera Changing Station
The Hera Changing Station is made using sustainable sourced natural ash wood.
Yes!
There is a mattress included with the Hera Changing Station.
Other
Large Bulky items which include Cots, Dressers, Wardrobes or any bundled items are sent on a Pallet.
Small items which include change tables, bedside sleepers and sheets will be shipped individually.
Please note that all shipments will only be delivered to ground level, it is the responsibility of the receiver to move the items.
The courier drivers can't do this for you.
The colours displayed on our website may vary from the actual product due to various factors such as screen settings, lighting conditions, and digital image processing. While we make every effort to accurately represent our products, we cannot guarantee that the color you see on your screen will exactly match the color of the product. We recommend considering this potential variation when making your purchase decision. If precise color matching is crucial, please contact us for further assistance or visit our showroom. Thank you for your understanding.